Privacy Policy

Last Updated: Novbember 24, 2024 

This Privacy Policy explains how Tevel Aerobotics Technologies Ltd., a company organized under the laws of the State of Israel, Israel (“Tevel” or the “Company” and all references, as the context requires, to “we”, “us” or “our”) uses your personal data when you visit our primary website (https://www.tevel-tech.com), the associated website (https://tevel.ai), as well as any subdomains, subdirectories, services, and platforms operated by Tevel Aerobotics Technologies Ltd., use our mobile application (“App”), or when contacting us.

1. The Use of Your Personal Data

When you use our website and/or otherwise contact us, we act as a data controller. This Privacy Policy explains how we use and might share your Personal Data received via our website, our business partners, our App, or directly from you.

Legal Basis

We will only collect and process Personal Data about you where we have a lawful basis. We rely on the following legal grounds:

• For the Fulfilment of Contractual Obligations: Mainly when you contact us and/or request to receive more information about the Company, including when you apply for a job at the Company.

• For the Pursuit of Our Legitimate Interests: To the extent necessary, we may process your Personal Data to protect the legitimate interests of the Company or third parties. This includes our commercial interests, such as improving your user experience on our website and App, protecting the security and integrity of our systems, and internal record-keeping.

• Due to Legal Obligation: We may be obligated to process some of your Personal Data to comply with applicable laws and regulations.

• Based on Your Consent: Where you have given consent and to the extent that you have not objected to the use of your data within this context, including for analytics, advertising, and marketing activities.

Where we rely on your consent to process Personal Data, you have the right to withdraw or decline your consent at any time, and where we rely on legitimate interests, you have the right to object.

Unless stated otherwise in this Privacy Policy, we will not share, sell, auction off, or give away your Personal Data to any third-party or other organization without first obtaining your prior written consent.

2. Type of Personal Data Being Processed

We will not collect or use Personal Data for purposes other than those described in this Privacy Policy and/or in any other legal instrument in effect between us. If we intend to use your Personal Data for any purposes other than those described herein, we will ask for your explicit consent prior to such use. You can decline to submit Personal Data, in which case we may not be able to provide you with part or all of our services.

Personal Data Collected Through the App

While our App does not collect extensive personal data, the following information may be accessed when you grant the necessary permissions:

• Location Data: When you grant permission, our App can access your device’s location information. This data is used to enhance your user experience by providing location-based services.

3. Contact Details and Communications

We may also process data such as your name, e-mail address, phone number, and other data transmitted to us when contacting us, applying for a job at the Company, or if you complete a registration form for a newsletter, etc. The reason for asking for all or some of the above personal data is to provide you with information, support, or products that you requested from us or which may be of interest to you.

4. Cookies, Device, and Traffic Information

When you use our website, details of your usage may be automatically registered by our systems and/or through web analysis tools owned by our business partners. Such information may include your IP address, mobile device configuration, browser or mobile carrier, operating system, HTTP-header user agent, device-specific information, exit point, and usage time. We collect and may use such information to prepare aggregated statistic reports of users’ activity, which do not contain any personal data.

We also use cookies to improve the security and functionality of the website and your user experience. A cookie is a small piece of information that is sent to and stored on your device. Cookies do not damage your device. Most browsers or devices may allow you to block cookies, but you may not be able to use some features within our website if you block them. Below you will find more detailed information about our cookies and the reason for using them.

• Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as filling in forms. For example, we use a third-party cookie by Google named “_grecaptcha cookie” which provides spam protection and blocks bots and other automated attacks, e.g., prevents fake signups and removes invalid email addresses.

  You can set your browser to block or alert you about these cookies, but some parts of the website will not then work.

• Functional Cookies: These cookies are set by us or by third-party service providers we use to implement additional functions or to enhance features on our website. For example, our accessibility tool uses cookies to remember your accessibility settings, including any choice of yours to move or hide the accessibility widget.

• Advertising Cookies: These cookies enable the generation of personalized advertisements or content on third-party websites by containing a unique ID Google uses to remember your preferences and other information. These cookies are used to deliver content that fits your interests on third-party sites. When you visit our site via Chrome, Google may use your interactions on our website together with personal information you have provided to Google and its business partners.

  If you choose to block these cookies, you will not necessarily receive less advertising, just that the advertising you receive will be less targeted to your preferences.

5. Internal Record Keeping

To enable internal record-keeping, we keep the Personal Data obtained by you or by third parties, as detailed in this Privacy Policy.

6. Information Shared with Third Parties

Some of the uses and disclosures mentioned in this Privacy Policy may involve the transfer and processing of your Personal Data to and by various service providers as further detailed below. Hence, Personal Data you provide us may be transferred, processed, hosted, and stored in countries outside the country from which you access the Services or your country of residence, and that may have different levels of privacy protection than your country.

However, these third parties have agreed to confidentiality restrictions and use any Personal Data we share with them or which they collect on our behalf for the purpose of providing the contracted service to us.

Categories of Recipients / Services

CATEGORY OF RECIPIENT / SERVICES	REASON FOR TRANSFER
Infrastructure, Storage, and Security	– Secured storage of all Personal Data. – Data management. – Prevent fake signups and remove invalid email addresses. – Compensation and Liability: In the event of an incident (e.g., information leakage) caused by the cloud provider’s mistake or regulatory violation, the cloud provider is responsible for compensation as outlined in our contractual agreements. The specific compensation range is defined in our service contracts to ensure clarity and protection for both parties.
Website Maintenance and Content Management	– Website’s server – IT support
Customer Service and Communications	– Email services.

Cloud Provider Responsibilities

1. Data Confidentiality and Storage:

   • Technical and Contractual Safeguards: Our cloud providers are contractually obligated to store all data received, including user data, as confidential information. They must implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

2. Access and Use of Data:

   • Access Restrictions: Access to your data by cloud providers is strictly controlled and limited to authorized personnel who require access to perform their job functions.
   • Secondary Use: Cloud providers are prohibited from using your data for any secondary purposes beyond the services they provide to us. Any access or use of user data and derived data is governed by strict rules and contractual agreements to ensure compliance with relevant data protection regulations.

3. Physical Access to Data Processing Facilities:

   • Physical Security Policies: Cloud providers must adhere to robust physical security policies to prevent unauthorized physical access to their data processing facilities. These policies include measures such as security guards, surveillance systems, access controls, and secure areas for data storage.
   • Disclosure to Users: Details about the physical security measures and access policies of our cloud providers are available upon request. We ensure that our cloud providers comply with all applicable regulations and standards to safeguard your data.

7. Links to Third-Party Websites

The website may contain links to third-party websites or resources which may be subject to different terms and conditions and privacy practices. We are not responsible for the privacy practices or the content of other websites, and you visit them at your own risk. We recommend that you carefully read the terms of use, cookie, and privacy policies of such third parties. This Privacy Policy applies solely to Personal Data collected by us.

8. Personal Data Retention

In all circumstances, Personal Data will be retained for no longer than is necessary in relation to the purposes for which such Personal Data was collected or otherwise processed; or in the event you withdraw your consent and there are no more legitimate grounds for the processing.

Please note that we will also retain your Personal Data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer lawfully required, it will be destroyed securely.

9. Information Security

We follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Enhanced Security Measures for Cloud Services

1. Data Storage and Confidentiality:

   • Technical Measures: Our cloud providers implement advanced encryption technologies to ensure that all data, including user data, is stored securely and remains confidential.
   • Contractual Obligations: We have strict contractual agreements with our cloud providers that mandate the confidentiality and security of all data processed on their platforms.

2. Physical Security:

   • Access Controls: Cloud providers enforce stringent physical access controls to their data centers, including multi-factor authentication for access, surveillance systems, and secure entry points.
   • Regular Audits: Physical security measures are regularly audited to ensure compliance with our security standards and relevant regulations.

3. Compensation and Liability:

   • Incident Response: In the event of an information leakage or any other security incident caused by the cloud provider’s mistake or regulatory violation, the cloud provider is liable for compensation as specified in our service agreements.
   • Clear Compensation Range: The compensation range for such incidents is clearly defined in our contracts with cloud providers, ensuring transparency and accountability.

Additionally, access to data is restricted to employees and third parties (e.g., service providers) on a strict “need to know” basis and who are bound by confidentiality obligations.

10. Your Privacy Rights

According to applicable data protection laws and regulations, you may have the following rights:

• Requesting Information: Requesting information on personal data that we hold about you;
• Rectification: Demanding that the information be rectified should it be incorrect;
• Erasure: Asking that your data be deleted if the Company is not permitted or is not legally obliged to retain the data;
• Restriction: Demanding that the processing of your data be restricted;
• Objection: Objecting to the processing by us;
• Data Portability: Requesting that any personal data submitted by you will be transferred in a generally usable, machine-readable, and standardized format.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to an unauthorized recipient.

You also have a right of appeal (as far as this affects you) to the respective Data Protection Supervisory Authority.

For further information about the above-mentioned rights and how to exercise them, please contact us in accordance with the “Contact Us” section below.

11. Communications and Notifications

We may send you newsletters and promotional communications if you joined our mailing list. You may opt out of this service at any time by clicking UNSUBSCRIBE at the bottom of each email or by submitting a request to info@tevel-tech.com.

12. Enforcement

The Company regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of Personal Data by contacting us in accordance with the “Contact Us” section below, and we will do our best to address your concerns.

If you think that we haven’t complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time without notification. Nevertheless, we will notify you about significant changes in the way we treat Personal Data by placing a prominent notice on the website and within the App. We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices. Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the website and update it within the App. Your use of the website and/or the App following these changes means that you accept the revised Privacy Policy.

14. Mobile App Privacy Practices

Location Data Collection and Use

Our mobile application (“App”) enhances your experience with our services by providing [specific functionalities, e.g., location-based services, personalized content, etc.]. To deliver these features, our App may access your device’s location information only when you grant permission. Here’s how we handle location data:

• Purpose of Location Access:

  • Service Enhancement: Providing location-based features such as [e.g., displaying nearby facilities, personalized content, navigation services].
  • User Experience Improvement: Tailoring content and services based on your geographical location to better meet your needs.

• Consent and Control:

  • User Permission: We request access to your location data only when necessary and only after you grant explicit permission.
  • Opting Out: You can choose to deny location access during the permission request. Additionally, you can manage and revoke location permissions at any time through your device’s settings.

• Data Handling:

  • Non-Personal Usage: Location data is used solely for the purposes outlined above and is not combined with other personal data unless explicitly provided by you.
  • Data Retention: Location data is retained only for as long as necessary to fulfill the purposes for which it was collected. Once no longer needed, it is securely deleted.
  • No Sharing Without Consent: We do not share your location data with third parties except as described in this Privacy Policy or when required by law.

No Other Personal Data Collection

Apart from location data, our App does not collect any other personal data. Specifically:

• No Personal Information Collected: We do not collect your name, email address, phone number, or any other personally identifiable information through the App.

• No Access to Other Device Permissions: Our App does not request access to your device’s camera, microphone, contacts, storage, or any other sensitive permissions beyond location access.

• No Usage Data Collected: We do not track your usage patterns, interactions, or any behavioral data within the App beyond what is necessary for location-based services.

• No Third-Party Integrations: Our App does not incorporate third-party SDKs or services that collect personal data.

Technical Information

While we do not collect extensive personal data, our App may collect non-personal technical information to ensure optimal performance and user experience. This includes:

• Device Information: Such as device model, operating system version, and App version.

• Crash Reports: Anonymous data related to App performance issues or crashes, which helps us improve the App’s stability and functionality.

Cookies and Tracking Technologies

Our App does not use cookies or any tracking technologies to monitor or collect information about your usage beyond what is necessary for location-based services.

15. Contact Us

If you have any questions about this Privacy Policy, concerns about the way we process your Personal Data, or if you wish to exercise your rights, please feel free to contact us at: support@tevel-tech.com.